Terms of service

OVERVIEW

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE (“TERMS” OR “AGREEMENT”) BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES (SEE SECTIONS 18 AND 19). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Your use of methodicbio.com, including any sub-domains thereof, checkout funnels, landing pages, clinical quizzes, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by Hey Global Commerce LLC d/b/a Methodic Bio (“Methodic Bio,” “Company,” “we,” “our,” “us”), are governed by the policies, terms, and conditions set forth below. Please read them carefully. We offer the Website, including all information, tools, products, and subscription services available from the Website (collectively, "Products") to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing, using, creating an account, browsing, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever.

THIS AGREEMENT CONTAINS ARBITRATION, CLASS ACTION WAIVER, AND MASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW IN SECTION 23 OR IF YOU OPT-OUT. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 23 BELOW WHICH DESCRIBES YOUR RIGHT TO OPT-OUT.

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES BINDING ACCEPTANCE OF THOSE CHANGES.

1. WEBSITE USE & ELECTRONIC ASSENT

By using the Website and agreeing to these Terms, you represent that you are at least eighteen (18) years of age, or the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms. Where presented, you will be required to take an affirmative action (such as checking an unchecked box or clicking a clearly labeled button) acknowledging your agreement to these Terms before completing certain transactions. Your affirmative action constitutes legally binding electronic consent.

2. PRIVACY & SECURITY DISCLOSURE

Our Privacy Policy may be viewed on our Website. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms. By using the Website, you consent to all actions taken by us with respect to your information consistent with our Privacy Policy.

3. ACCOUNT SECURITY

If you create an account on the Website, you are responsible for maintaining the security of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately of any breach of security or unauthorized use of your account. We may disable accounts at our sole discretion for violations of these Terms.

4. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS

All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.
You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to:
(1) hacking and other digital or physical attacks on the Website;
(2) publishing abusive, vulgar, obscene, or defamatory material;
(3) soliciting others to perform or participate in any unlawful acts;
(4) violating any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(5) infringing upon or violating our intellectual property rights or the intellectual property rights of others;
(6) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(7) submitting false or misleading information;
(8) uploading or transmitting viruses, worms, Trojan horses, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website, related websites, or the Internet;
(9) collecting or tracking the personal information of others, including scraping, crawling, or data mining;
(10) interfering with or circumventing the security features of the Website; or
(11) any other unlawful act.
Methodic Bio reserves the right to terminate your access to the Website or any of its services if it determines that you do not comply with these Terms of Sale or for any or no reason whatsoever without prior notice to you.

5. PRODUCTS SOLD FOR PERSONAL USE ONLY

You further agree that any products or services you purchase from Methodic Bio on or through the Website will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website. Resale of our products outside of authorized channels can result in the product becoming materially different, which may affect safety, efficacy, or the ability to honor warranties or guarantees. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, drop-shippers, or distributors.

6. NO MEDICAL ADVICE; FDA DISCLAIMER

The material on the Website, including text, graphics, images, and information, is provided for general informational purposes only and is not intended as medical advice or as a substitute for seeking advice from a qualified healthcare provider.
The statements made on this Website have not been evaluated by the United States Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
You should consult your healthcare provider before using any information provided by Methodic Bio, especially if you are pregnant, nursing, taking medication, or have an existing medical condition. Methodic Bio does not make any guarantee that you will accomplish your health, wellness, sleep, or body composition goals. Your results may vary depending upon a variety of factors unique to you, such as your age, baseline health, and genetics. You acknowledge that any wellness data provided in our clinical quizzes is voluntarily submitted for the purpose of receiving personalized recommendations and is governed by our Privacy Policy. Any reliance you place on information presented on the Website is strictly at your own risk.

7. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

While we endeavor to provide accurate and current information on our Website, there may be information on our Website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We have made every effort to display as accurately as possible the colors and images of our products that appear on the Website. We cannot guarantee that your computer monitor's display of any color will be accurate. This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.

8. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to refund, return, or exchange only according to our Refund Policy as set herein. Any offer for any product or service made on this Website is void where prohibited.

9. PAYMENT, BUNDLED PRICING, AND CONSOLIDATED BILLING

All charges are in U.S. Dollars. By submitting payment information to us, you represent and agree that: (i) you are fully authorized to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any payment card fees; and (iv) that sufficient funds exist to pay us the amount(s) due.

Bundled Pricing Authorization: To provide our customers with the best possible value, our Products are frequently offered in multi-month bundles (e.g., "Buy 2 Get 1 Free" or "Buy 3 Get 3 Free"). By clicking "Complete Purchase," "Add to Cart," "Pay Now," or any similar button, you expressly authorize the Company to charge your payment method for the total consolidated aggregate amount of the selected bundle, plus any selected expedited shipping fees, order bumps, priority processing upgrades, and applicable taxes. You acknowledge and agree that bundle prices displayed as a "per bottle" or "per unit" breakdown on the Website or checkout page are provided for mathematical comparison purposes only, and that your payment method will be billed for the total aggregate lump-sum cost of the bundle simultaneously at the exact time of checkout.

We and our third-party payment service providers may request, and we may receive, updated credit card information from your credit card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided, we will update your account information accordingly to prevent service interruption. We are not responsible for any overdraft fees, insufficient fund charges, or other fees that your bank or credit card issuer may apply.

10. ORDER PLACEMENT AND ACCEPTANCE

An order submitted by you constitutes an offer to purchase Products. Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. We reserve the right to accept or deny shipment to anyone for any reason. In the event we deny your order, you will receive a refund to your original form of payment. You understand and agree that we will not be liable for any losses or damages that may result from our refusal to provide you any product or service. We reserve the right to require additional information or identity verification before processing any order. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

11. SUBSCRIPTIONS, AUTOMATIC RENEWAL, AND CANCELLATION (THE 28-DAY PROTOCOL)

11.1 Subscription Enrollment: The Website offers subscription purchase options (“Protocols” or “Subscription Services”) that provide automatic recurring shipments of Products at the frequency selected during checkout. If you enroll in a Subscription Service (e.g., by selecting "Monthly" delivery at checkout or accepting a post-purchase continuity offer), you expressly agree that your subscription includes recurring payment obligations.

11.2 Automatic Renewal (The 28-Day Cycle): UNLESS YOU CANCEL IN ACCORDANCE WITH THESE TERMS, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EVERY 28 DAYS (OR AT THE SPECIFIC FREQUENCY SELECTED AT CHECKOUT). You authorize the Company to automatically charge your payment method on file at the then-current rate for your selected protocol, plus applicable shipping and taxes, without additional notice to you, unless required by applicable law.

11.3 How to Cancel or Modify: You may cancel, pause, or modify your Subscription Service at any time. To avoid the next scheduled charge, your cancellation must be processed at least twenty-four (24) hours before your next scheduled billing date. You may cancel by logging into your secure customer account portal on our Website, or by emailing our Clinical Care Team at help@methodicbio.com. We will not require you to call a live representative to cancel. Cancellation requests submitted through the account portal are effective upon confirmation. After cancellation, no future recurring charges will be made, and no additional shipments will be sent after the current billing cycle.

11.4 Failed Payments & Reaffirmation: If a recurring charge fails, you authorize us to retry the charge and to contact you via email or SMS text message to request updated payment information to prevent your clinical protocol from being interrupted. Your continued enrollment in a Subscription Service constitutes reaffirmation of your authorization to charge your payment method. Unpaid balances may be referred for collection where permitted by law.

IF YOU ARE ENROLLED IN THE METHODIC BIO SUBSCRIPTION PROGRAM, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SHIPMENT AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR ENROLLMENT. YOUR CONTINUED ENROLLMENT CONSTITUTES REAFFIRMATION OF YOUR AUTHORIZATION TO CHARGE YOUR PAYMENT METHOD.

12. OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Our Website may include materials from third-parties or links to third-party websites. We are not liable for any third-party materials, websites, or any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.

13. SHIPPING; TITLE; RISK OF LOSS

Products are shipped via third-party carriers (e.g., USPS, UPS, Aramex). Unless otherwise required by law, title and risk of loss transfer to you upon our delivery of the Product to the carrier. We are not responsible for delays caused by carriers, extreme weather, customs delays, or incorrect shipping information provided by you. Accurate shipping address and phone number are required. We are not responsible for late shipments or missing shipments if you enter incorrect shipping address information. International customers are responsible for all customs duties, import taxes, and tariffs.

14. DELIVERY CONFIRMATION

Because many instances may occur at your delivery address that are beyond our control (including package theft or misplacement), you agree that any delivery confirmation provided by the carrier (e.g., USPS, UPS, Aramex) is deemed conclusive proof of delivery, even without a physical signature. You agree that such tracking confirmation constitutes sufficient evidence of delivery for purposes of resolving disputes, including credit card chargebacks, claims of non-delivery, or requests for replacement.

15. RETURNS, REFUNDS, AND THE 60-DAY GUARANTEE

Methodic Bio wants you to be satisfied with your clinical protocol experience. We offer a 60-Day "Keep The Bottle" Money-Back Guarantee on your first initial order of Saffron Complete. If you complete the protocol and do not experience measurable relief in your sleep, energy, or waistline within 60 days, you may request a refund by contacting help@methodicbio.com. No physical return of the bottles is required for this first-order guarantee.

Strict Exclusions: All sales are final after 60 days from order fulfillment. The following are strictly non-refundable and final sale:
(1) All subsequent subscription refill orders (Month 2 and beyond);
(2) Original shipping fees;
(3) Expedited/VIP priority processing fees;
(4) One-time add-on products including the Acute Rescue Drops and Metabolic Reset formulas; and
(5) Digital products, PDF guides, or recipe protocols.
After a valid refund is processed by our team, it may take up to ten (10) business days for the return to be posted to your account, depending on your financial institution.

16. SMS / MOBILE MESSAGING PROGRAM (TCPA & FTSA COMPLIANCE)

Methodic Bio offers a mobile messaging program (“Program”). By opting into the Program (via checkout, pop-ups, or subscription management), you expressly consent to receive recurring automated marketing and transactional text messages from or on behalf of the Company at the mobile number you provided.
16.1 Consent: By opting in, you expressly consent to receive autodialed or prerecorded marketing messages (including cart reminders and subscription notices). You acknowledge that consent is not a condition of purchase. You agree that message and data rates may apply, and message frequency varies.
16.2 Opt-Out: You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You may receive a confirmation message.
16.3 Liability: Carriers are not liable for delayed or undelivered messages.
16.4 Florida Telemarketing Compliance: To the extent applicable, we endeavor to comply with the Florida Telemarketing Act and the Florida Do Not Call Act. For compliance purposes, you agree that we may assume you are a Florida resident if, at the time of opt-in to the Program, (i) your shipping address is located in Florida, or (ii) the area code for the phone number used to opt into the Program is a Florida area code. If you are a Florida resident, you agree that mobile messages sent by us in direct response to your requests (including opt-in confirmations, shipping notifications, help requests, or stop requests) do not constitute a “telephonic sales call” under Florida law. If you are not a Florida resident, you agree not to assert claims under the Florida Telemarketing Act or Florida Do Not Call Act.

17. SOCIAL MEDIA & COMMUNITY GUIDELINES

This section applies to everyone who interacts with our social media presence, including comment sections, feeds, and other elements viewable on Facebook, Instagram, TikTok, X (Twitter), YouTube, Pinterest, LinkedIn, or any of the many other available external third-party social media platforms we may use (“Social Media Presence”). The sites and platforms that host our Social Media Presence are not controlled by us and therefore have their own privacy policies and terms of use. The comments and opinions expressed by users on social media are theirs alone and do not reflect the opinions of Methodic Bio. We have no obligation to monitor or remove user comments, though we reserve the right to do so at our absolute discretion.

18. USER CONTENT, TESTIMONIALS, AND REVIEWS

The Website may allow users to post reviews, testimonials, survey responses, clinical quiz data, or comments (collectively, “User Content”). By submitting User Content, you grant the Company a perpetual, worldwide, irrevocable, royalty-free, transferable, and sublicensable license to use, reproduce, modify, distribute, publicly display, broadcast, and create derivative works from such content for business, advertising, and marketing purposes in any printed or online media.
You represent and warrant that you own or control all rights in the User Content, that the content does not violate third-party rights, and that the content is truthful and not misleading. You agree that Methodic Bio may use a Submission, in whole or in part, together with the first name and last initial of the person submitting it. We reserve the right, but not the obligation, to monitor, remove, or edit User Content that violates these Terms or is otherwise objectionable.

19. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) & INTELLECTUAL PROPERTY

A. DMCA Notice
This Website maintains specific contact information provided below for notifications of claimed infringement regarding materials posted to this Website. All notices should be addressed to the following contact person:
Notification of Claimed Infringement:
Hey Global Commerce LLC d/b/a Methodic Bio
Attn: DMCA/Copyright Agent
30 N Gould St, STE R, Sheridan, WY 82801
Email: help@methodicbio.com

In notifying us of alleged copyright infringement, the Digital Millennium Copyright Act requires that you include the following information: (i) description of the copyrighted work that is the subject of claimed infringement; (ii) description of the infringing material and information sufficient to permit us to locate the alleged material; (iii) contact information for you, including your address, telephone number and/or email address; (iv) a statement by you that you have a good faith belief that the material in the manner complained of is not authorized by the copyright owner, or its agent, or by the operation of any law; (v) a statement by you, signed under penalty of perjury, that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and (vi) a physical or electronic signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.

B. Intellectual Property Rights & Limited License
The audio and video materials, images, photographs, articles, opinions, text, graphics, illustrations, logos, depictions, layouts, compilations, designs, interfaces, digital downloads, software, data compilations and other content associated with the Website (the “Content”) are owned or licensed by and to Methodic Bio and are protected by intellectual property, copyright, trademark, trade dress and other laws in the U.S. and in other countries. You do not acquire any ownership rights by downloading or using the Website. You are only permitted to access and view the Content for personal, non-commercial purposes. Except as expressly authorized by us in writing, you are strictly prohibited from modifying Content; creating derivative works; downloading, scraping, archiving, selling, licensing, or otherwise exploiting any part of the Website or Content.

C. Trademarks
The trademarks, service marks, and logos ("Trademarks") used and displayed on the Website are registered or unregistered Trademarks of Methodic Bio and its affiliates. Nothing on the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without the prior written consent of the Trademark owner.

20. DISCLAIMER OF WARRANTIES

EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS PROVIDED ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, AND AVAILABILITY.
WE MAKE NO, AND EXPRESSLY DISCLAIM ANY AND ALL, REPRESENTATIONS AND WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE. WE DO NOT REPRESENT OR WARRANT THAT OUR PRODUCTS, SERVICES, OR INFORMATION WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE.

21. LIMITATION OF LIABILITY

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL HEY GLOBAL COMMERCE LLC, METHODIC BIO, OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, LICENSORS, SUPPLIERS, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, FEES, COSTS OR CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRIVACY POLICY, THE PRODUCTS, ANY SUBSCRIPTION SERVICE, ANY ADVERTISING PRACTICES, OR YOUR USE OF THE WEBSITE. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR PRODUCTS, OR ANY OTHER INDIRECT DAMAGES. THIS APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE ALLEGEDLY CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, OR OTHERWISE.

CAP ON DIRECT DAMAGES: IF, NOTWITHSTANDING THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, METHODIC BIO IS FOUND LIABLE UNDER ANY THEORY, OUR TOTAL LIABILITY AND YOUR EXCLUSIVE REMEDY WILL BE LIMITED TO THE TOTAL AMOUNT PAID BY YOU TO US FOR THE PRODUCT AT ISSUE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100.00), WHICHEVER IS LESS.

22. INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Hey Global Commerce LLC (Methodic Bio), its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, actions, losses, liabilities, damages, expenses, demands, and costs of any kind, including, but not limited to, reasonable attorneys’ fees, arising out of, resulting from, or in any way connected with or related to: (1) your breach of these Terms or the documents they incorporate by reference; (2) your misuse of the Website or Products; or (3) your violation of any law or the rights of a third-party.

23. FORCE MAJEURE

The Company shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure results from causes beyond the Company’s reasonable control, including but not limited to: Acts of God; natural disasters; pandemic, epidemic, or public health emergencies; labor disputes; supply chain disruptions; governmental actions; war or terrorism; riots; internet service failures; payment processor outages; or carrier and shipping delays. Performance shall be excused for the duration of such event.

24. LIMITATION ON TIME TO FILE CLAIMS

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, ANY PRODUCT, OR ANY SUBSCRIPTION SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES. IF NOT COMMENCED WITHIN THAT PERIOD, THE CLAIM IS PERMANENTLY BARRED.

25. DISPUTE RESOLUTION; MANDATORY BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

25.1 Agreement to Arbitrate: Except as expressly provided below, you and the Company agree that any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, the Website, any Product, any subscription or automatic renewal, any advertising or marketing practices, or any alleged misrepresentation (collectively, “Dispute”) shall be resolved exclusively through binding, final, and confidential arbitration on an individual basis.
25.2 Federal Arbitration Act: These Terms evidence a transaction in interstate commerce. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation, enforcement, and proceedings under this arbitration agreement. The arbitrator shall decide all threshold issues of arbitrability, including scope, validity, and enforceability.
25.3 Mandatory Pre-Arbitration Notice: Before initiating arbitration, the initiating party must send a written Notice of Dispute including full name, mailing address, email associated with the account, description of the claim, and specific relief sought. Notice must be sent by certified mail to: Hey Global Commerce LLC, Attn: Legal Department, 30 N Gould St, STE R, Sheridan, WY 82801. The parties shall engage in good-faith efforts to resolve the Dispute for thirty (30) days before filing arbitration.
25.4 Arbitration Procedure: Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. Arbitration shall be conducted before a single neutral arbitrator. The arbitrator shall be authorized to award all remedies that would be available in an individual action under applicable substantive law. The arbitrator may not award relief on a class, representative, or consolidated basis.
25.5 Equitable and Protective Relief: Notwithstanding the foregoing arbitration requirement, the Company may seek temporary, preliminary, or permanent injunctive or equitable relief in state or federal courts located in Wyoming for claims involving intellectual property, confidential information, unauthorized resale, fraud, misuse of the Website, or violation of these Terms. You consent to the exclusive jurisdiction and venue of such courts for these limited purposes.

26. CLASS ACTION WAIVER

YOU AND THE COMPANY AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO: PARTICIPATE IN A CLASS ACTION; SERVE AS A CLASS REPRESENTATIVE; ACT AS A PRIVATE ATTORNEY GENERAL; OR JOIN OR CONSOLIDATE CLAIMS. The arbitrator has no authority to conduct class proceedings.

27. MASS ACTION WAIVER

No Dispute shall be brought as a “Mass Action.” A “Mass Action” means twenty-five (25) or more similar arbitration demands filed within one hundred eighty (180) days and coordinated by the same or affiliated counsel. Such claims shall not be consolidated or administered collectively without consent.
Batching Procedure: If Mass Action conditions are met: Claims shall be grouped in batches of no more than 100 claimants; only one batch shall proceed at a time; a separate arbitrator shall be appointed per batch; and statutes of limitation shall be tolled during batching.

28. JURY TRIAL WAIVER

IF ANY DISPUTE PROCEEDS IN COURT, YOU AND THE COMPANY WAIVE THE RIGHT TO A JURY TRIAL.

29. OPT-OUT RIGHT

You may opt out of arbitration within thirty (30) days of your first purchase or acceptance of these Terms by sending a certified mail notice including your name, address, email, and a clear statement of opt-out to our Legal Department at: Hey Global Commerce LLC, 30 N Gould St, STE R, Sheridan, WY 82801.

30. SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

31. TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. We may terminate this Agreement at any time without notice if we suspect you have failed to comply with any term or provision of these Terms. The provisions regarding dispute resolution, arbitration, class action waiver, mass action waiver, limitation of liability, indemnification, intellectual property, and payment obligations shall survive termination.

32. ENTIRE AGREEMENT

These Terms, the Agreement, and any policies or operating rules posted by us on the Website constitute the entire agreement and understanding between you and Methodic Bio and supersedes and replaces any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

33. GOVERNING LAW

Except as otherwise provided in Section 25, these Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict-of-law principles.

34. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Hey Global Commerce LLC d/b/a Methodic Bio
30 N Gould St, STE R
Sheridan, WY 82801, United States
Email: help@methodicbio.com
Phone: +1 (914) 530-6139